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The goal of coaching is the goal of good management; to make the most of the organisation’s most valued resources. More than 70% of leadership development programs now feature a coaching component. It’s no longer considered an add-on but rather a foundation for most leadership learning interventions. Be warned; coaching is not for the meek!
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KEY PROCESSES
KEY is committed to flexibility. We work with you to determine the most suitable processes for any intervention as every piece of work within each and every organisation has a different nature and complexion. In truth, for us, the adventure and learning lies in those differences. We love it. Consulting is used when diagnostic, advisory and reporting services are required. The relationship is generally more specific and shorter-term in nature. These relationships are particularly useful when you are seeking expert support that may not otherwise be available within your organisation or when an “outsider” might be more easily accepted by the stakeholders. This option takes the relationship a little deeper; where the needs are potentially more general in nature, the project potentially has a longer-term focus and often is suited to organisations that would like someone to take a piece of work through the implementation stage, often working with an existing team. A further advantage with this approach is that a specialist consulting resource can be charged with the added responsibility of embedding the capability within the organisation. Facilitation, by definition, is to enable, to make easy. KEY facilitation services enables others to plan, problem solve, instigate change, resolve conflict, build teams and develop capability. To “make easy”, we commit to being flexible, adaptive, responsive, proactive and above all, resilient. Our commitment to embedding capability extends to this service; we often work alongside leaders at design and delivery stage of workshops. The teaming of our respective content and process capabilities ensures we get the best possible result whilst at the same time, maximising the learning. There’s nothing that we offer that comes off the shelf but KEY regularly designs and delivers tailored L&D workshops which focus largely on issues related to the work of leaders. We can also develop, implement and coordinate large-scale leadership development programs. One-on-one coaching has the greatest potential to improve an individual’s effectiveness. It can focus on your specific needs and go to the root cause so that change is achieved and learning is sustained. Although the initial investment is higher, return on investment research is compelling; we are now seeing returns of over 5 times the initial investment plus vastly improved retention rates. It’s also worth listening to the stories of many successful leaders who now insist on a regular side order of coaching, feedback and guided reflection to embed their learning and experience. KEY specialises in leadership coaching from executive through to front-line and can establish and manage a coaching program for your organisation, sourcing a panel of highly professional coaches. We also offer group coaching services; working to improve individual effectiveness within a team environment. Furthermore we develop leaders coaching skills, building the internal coaching competency and embedding capability into our client organisations. Great coaches are at the heart of great learning organisations. The goal of coaching is the goal of good management; to make the most of the organisation’s most valued resources. More than 70% of leadership development programs now feature a coaching component. It’s no longer considered an add-on but rather a foundation for most leadership learning interventions. Coaching allows the development focus to extend beyond a single event; it provides for sticky learning which goes the distance and puts pepper on the tail of the participants in terms of accountability and commitment. Be warned; coaching is not for the meek!We offer mentoring services for OD & HR specialists who are developing their capabilities and looking to access some “grey haired wisdom”. This is particularly useful when organisations are fast tracking their team members; it’s a very practical way of setting them up for success rather than failure. KEY also develops internal mentoring programs, especially suited to graduates. These programs have the added advantage of re-engaging many team members moving towards the end of their careers; life and experience is often the best counsellor and their wisdom as mentors is priceless and often lost in the absence of some structure. We provide design, development and review services and can also offer program management services where there is a shortage of internal capacity. For high impact moments of creation, collaboration and celebration, summits are hard to beat. Alternatively if you want to create more reflective space to focus on a team’s well being, then you might consider a retreat. KEY can design, manage and facilitate an event that will engage all the senses, live long in the memory of your people and represent a milestone in the annals of your organisation.
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